Privacy Policy

What data do we collect?

• Information you provide directly: We collect personal information that you provide to us, such as your name, email address, contact information, and medical information.
• Information collected automatically: When you use our website or services, we automatically collect information about your device, such as your IP address, browser type, and operating system. We may also collect information about how you use our services, such as the pages you visit and how long you spend on them.
• Information from third-parties: We may receive information about you from third parties, such as your health plan or healthcare providers.

How do we use your data?

• Provide and improve our services: We use your data to provide you with our services and to improve your experience using our website and services. This includes using your data to personalize your experience, recommend relevant services, and troubleshoot problems.

• Communicate with you: We may use your data to communicate with you about our services and those of our partners. This includes sending you emails, text messages, or other notifications.

• Anonymize your data for research: We may anonymize your data and use it for research purposes. This helps us to improve our services and better understand the needs of our customers.

We do not sell your data.

We may share your data with:

• Your health plan: We may share your data with your health plan in order to administer your benefits.

• Hospitals and healthcare providers: We may share your data with Centers of Excellence and healthcare providers who may conduct a consultation or treat you.

• Authorized contractors: We may share your data with authorized contractors who help us provide our services.

• As required by law: We may share your data as required by law, such as in response to a subpoena or court order.

We retain your data only as long as necessary.

We retain your data for as long as necessary to fulfill the purposes for which it was collected. We may also retain your data for a longer period if required by law or for legitimate business purposes.

We take steps to protect your data, but cannot guarantee security.

We take reasonable steps to protect your data from unauthorized access, use, or disclosure. However, no security system is completely foolproof, and we cannot guarantee that your data will always be secure.

California residents have certain privacy rights.

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect about you, the right to delete your personal information, and the right to opt-out of the sale of your personal information.  

This statement may change.

We may update this privacy statement from time to time. We will notify you of any material changes to this statement by posting a notice on our website or by sending you an email.

Contact us with any questions.

If you have any questions about this privacy statement or our practices, please contact us at info@informedsurgical.com